At ReachCopilot, we respect your privacy and are committed to protecting your personal data. This page explains how you can request the deletion of your personal data that we have collected through our platform, including data collected via Meta platform integrations (Facebook and Instagram).

How to Request Data Deletion

If you would like to request the deletion of your personal data, please follow these steps:

Step 1: Contact Us

Send an email to contact@reachcopilot.com with the subject line:

Subject: Data Deletion Request

Step 2: Provide Required Information

In your email, please include the following information:

Full Name: Your complete name as registered with our service
Email Address: The email associated with your Facebook/Instagram account and ReachCopilot account
Start Date: When you started using ReachCopilot (if available)
Specific Data (Optional): Any specific categories of data you wish to delete

What Happens Next

Verification

We verify your identity to protect your data

Processing

We process your deletion request within 30 days

Confirmation

You receive email confirmation when complete

We aim to complete the data deletion process within 30 days of receiving your request and verifying your identity. You will receive email confirmation once the deletion is complete.

Data Retention and Exceptions

Please note that in some cases, we may be required to retain certain data for legal compliance, regulatory requirements, or legitimate business purposes. If we are unable to delete specific data due to legal obligations, we will notify you accordingly.

Data We May Retain:

Transaction records required for tax purposes
Data needed to comply with legal obligations
Information necessary to resolve disputes or enforce our agreements
Aggregated or anonymized data that cannot identify you personally

What Data Will Be Deleted

When you request data deletion, we will remove the following types of information:

Your account information (name, email address)
Social media account connections (Facebook, Instagram)
Content you created or posted through our platform
Analytics and usage data associated with your account
Marketing preferences and communication history
Any other personal data not subject to legal retention requirements

Alternative Options

If you're not ready to delete all your data, you have other options:

Update Your Information

You can update or correct your personal data through your account settings.

Go to Account Settings →

Download Your Data

Request a copy of your data before deletion by contacting us.

Request Data Export →

Related Information

For more information about how we collect, use, and protect your data, please review our Privacy Policy. For questions about our terms of service, see our Terms of Use.

Questions or Need Help?

If you have any questions about data deletion or need assistance with your request, our team is here to help.

Email: contact@reachcopilot.com

Phone: +1 (203) 349-9990

Address: Ridgefield, Connecticut, United States

Data Deletion Instructions